Is Copilotly really free to use?

Yes! Copilotly offers a generous free plan that includes GPT-4 access (8,000 words per month), GPT-3.5 access (15,000 words), browser extension, mobile app access, and all 50+ professional AI copilots including doctors, lawyers, and accountants. No credit card required to get started.

What professional AI copilots are included in the free plan?

The free plan includes access to all professional AI copilots: AI doctors for medical insights, AI lawyers for legal analysis, AI accountants for financial guidance, business consultants, real estate experts, marketing specialists, HR professionals, engineers, and many more. You get the same professional-grade expertise, just with usage limits.

How many consultations can I get with the free plan?

With the free plan, you get 8,000 GPT-4 words per month (roughly 15-20 detailed professional consultations) plus 15,000 GPT-3.5 words (approximately 30-40 consultations). This is perfect for occasional professional guidance and testing the platform's capabilities.

Can I use the mobile app with the free plan?

Absolutely! The free plan includes full mobile app access to all professional AI copilots. You can get instant medical advice, legal guidance, or financial consultation on your phone wherever you are. All core mobile features are available including voice input and emergency professional guidance.

What happens if I exceed the free plan limits?

When you approach your monthly limits, you'll receive notifications. You can either wait for the monthly reset or upgrade to a paid plan for unlimited access. There are no overage charges - your account simply pauses until the next billing cycle or you upgrade.

What's included in the Optimizer plan ($19/month)?

The Optimizer plan includes unlimited GPT-4 and GPT-3.5 words, access to all professional AI copilots, mobile app, browser extension, 30+ languages support, 300+ integrations, custom copilot creation, priority email support, and unlimited professional consultations. Perfect for individual professionals who need regular AI assistance.

How is the Wizard plan ($29/month) different from Optimizer?

Wizard includes everything in Optimizer plus advanced AI models access, team collaboration features, advanced integrations with professional tools, priority support, custom workflows, enhanced security features, and early access to new professional copilots. Ideal for growing businesses and teams.

What makes the Maverick plan ($59/month) worth it?

Maverick is our enterprise solution including everything in Wizard plus unlimited team members, enterprise integrations, 24/7 priority support, advanced analytics, custom development, dedicated success manager, enterprise compliance (HIPAA, SOC 2), white-label options, and priority feature requests. Perfect for large organizations and professional practices.

Which plan is best for healthcare professionals?

Healthcare professionals typically choose Wizard ($29/mo) or Maverick ($59/mo) for HIPAA compliance and enhanced security features. These plans ensure patient data protection while providing unlimited access to AI doctor copilots for medical research, diagnosis assistance, and treatment planning.

What plan do law firms usually select?

Law firms often choose Maverick ($59/mo) for enterprise compliance, unlimited team access, and advanced security. It includes specialized legal AI copilots for contract analysis, case research, legal writing, and compliance checking - all with attorney-client privilege protections.

Is there a separate cost for the mobile app?

No! Mobile app access is included in all plans, including the free plan. You get the same professional AI copilots on your phone as on desktop - AI doctors, lawyers, accountants, and all other experts. No additional download fees or in-app purchases.

What professional features work offline in the mobile app?

The mobile app includes offline emergency guidance, previously saved professional advice, basic medical/legal/financial reference materials, and emergency contact information. Full AI copilot consultations require internet connection for real-time professional analysis.

Can I get emergency professional advice through the mobile app?

Yes! All paid plans include 24/7 emergency professional consultation features. Get immediate guidance from AI doctors for health concerns, AI lawyers for urgent legal matters, or AI financial advisors for crisis situations. The mobile app prioritizes emergency requests.

How secure are mobile professional consultations?

All mobile consultations use enterprise-grade encryption, HIPAA-compliant data handling, and secure transmission protocols. Your medical, legal, and financial consultations are protected with the same security standards as traditional professional services.

What's the difference between monthly and annual pricing?

Annual plans offer significant savings - approximately 2 months free per year. Optimizer: $19/mo monthly vs $179.99/year (save $48). Wizard: $29/mo vs $299.99/year (save $48). Maverick: $59/mo vs $659.99/year (save $48). Annual billing also includes bonus features and priority support.

How does Copilotly pricing compare to traditional professional consultations?

Traditional consultations cost $200-500/hour for doctors, $300-600/hour for lawyers, and $150-300/hour for accountants. Copilotly provides unlimited professional AI consultations starting at just $19/month - equivalent to just 3-6 minutes of traditional professional time for an entire month of unlimited access.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, bank transfers for enterprise plans, and cryptocurrency (Bitcoin, Ethereum). All payments are processed securely through Stripe with 256-bit SSL encryption and PCI DSS compliance.

Are there any hidden fees or charges?

No hidden fees! The price you see is what you pay. This includes unlimited professional consultations, mobile app access, all AI copilots, regular updates, and customer support. No setup fees, no per-consultation charges, no overage fees.

Do you offer discounts for students or nonprofits?

Yes! We offer 50% student discounts with valid .edu email verification. Nonprofit organizations get 30% off annual plans. Healthcare professionals, teachers, and first responders receive 25% discounts. Contact support with verification for special pricing.

What's included in enterprise pricing?

Enterprise plans (Maverick $59/mo+) include unlimited users, custom AI copilot development, enterprise integrations, dedicated support, advanced analytics, white-label options, custom security requirements, SSO integration, and dedicated success management. Perfect for hospitals, law firms, and large corporations.

Can multiple team members use the same plan?

Optimizer and Wizard support limited team features. For unlimited team access, choose Maverick ($59/mo) which includes unlimited team members, shared professional copilots, collaborative features, admin controls, and usage analytics across your organization.

Do you offer custom pricing for large organizations?

Yes! For organizations needing 100+ users, custom AI copilot development, or specialized compliance requirements, we offer custom enterprise pricing. This includes volume discounts, custom integrations, dedicated infrastructure, and specialized professional copilots for your industry.

What kind of ROI can businesses expect?

Businesses typically see 300-500% ROI within 3 months. By replacing expensive professional consultations with AI copilots, companies save $10,000-50,000 per month on professional services while getting 24/7 access to expert knowledge. Faster decision-making and reduced professional service costs drive immediate value.

Is Copilotly HIPAA compliant for medical consultations?

Yes! Wizard and Maverick plans are fully HIPAA compliant. Medical consultations with AI doctor copilots are protected under the same privacy standards as traditional medical consultations. We use encrypted data transmission, secure storage, access controls, and audit trails to ensure medical information confidentiality.

What security certifications does Copilotly have?

Copilotly is SOC 2 Type II certified with enterprise-grade security. We use bank-level encryption (AES-256), zero-trust architecture, regular penetration testing, and comply with GDPR, CCPA, HIPAA, and other privacy regulations. Your professional consultation data is never used to train AI models.

How is sensitive professional data protected?

All professional consultations use end-to-end encryption, zero-knowledge architecture, and are stored in secure, compliant data centers. Attorney-client privilege, doctor-patient confidentiality, and accountant-client privilege are maintained through advanced security protocols and access controls.

Can I export or delete my professional consultation data?

Absolutely! You maintain full control over your data. Export all consultation history, professional advice, and reports at any time. Delete specific consultations or your entire account data with one-click. We comply with right-to-be-forgotten regulations and provide transparent data controls.

Do you offer refunds on Copilotly plans?

We offer a 14-day money-back guarantee on all premium plans. If you're not satisfied within the first 14 days, contact support for a full refund, no questions asked. After 14 days, you can cancel anytime but refunds are evaluated case-by-case based on usage and circumstances.

What kind of customer support is included?

Free plan gets community support. Optimizer includes priority email support (24-48h response). Wizard adds priority support with faster response times. Maverick includes 24/7 phone and chat support, dedicated success manager, and emergency support for critical professional consultation needs.

Can I upgrade or downgrade my plan anytime?

Yes! Change plans anytime through your account dashboard. Upgrades take effect immediately with prorated billing. Downgrades take effect at the next billing cycle. Your professional consultation history and custom copilots are preserved across all plan changes.

What happens if I cancel my subscription?

You retain access until your current billing period ends. Export all consultation data and professional advice before cancellation. Your account becomes free plan with usage limits. Custom copilots are preserved for 90 days in case you decide to reactivate. Professional consultation history remains accessible.

Is there a long-term contract requirement?

No contracts required! All plans are month-to-month with annual options for savings. Cancel anytime without penalties. Enterprise customers may choose longer commitments for additional discounts and custom features, but it's always optional.

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