How quickly will I get a response to my support request?

Response times vary by support channel: Live chat provides instant responses (24/7), email support responds within 2 hours during business hours, and phone support is available 9 AM - 6 PM IST with immediate assistance. Enterprise customers have dedicated support with even faster response times.

Is Copilotly support available 24/7?

Yes! We offer 24/7 live chat support and emergency phone support for enterprise customers. Regular phone support is available 9 AM - 6 PM IST, and email support responds within 2 hours during business hours.

What support channels does Copilotly offer?

We offer multiple support channels: 24/7 live chat, email support (support@copilotly.com), phone support (+91 80495 51006), WhatsApp support, scheduled video calls, and an extensive help center with tutorials and guides.

How do I contact Copilotly for technical issues?

For technical issues, contact us via live chat for immediate help, email support@copilotly.com with detailed information, or call +91 80495 51006. Include your account details, browser information, and screenshots to help us resolve issues quickly.

Does Copilotly offer phone support?

Yes, we provide phone support at +91 80495 51006 during business hours (9 AM - 6 PM IST). Premium plan users get priority phone support with shorter wait times, and enterprise customers have 24/7 emergency phone support.

Can I get help with billing and subscription questions?

Absolutely! Our support team handles all billing inquiries including subscription changes, payment issues, refunds, and plan upgrades. Contact us via any support channel, and we'll resolve billing questions promptly.