Terms of service

Copilotly provides AI-powered information and guidance for educational purposes. It is not a law firm, medical provider, financial advisor or therapist, and it does not replace one. Always consult a licensed professional before making important legal, medical or financial decisions.

No use of this service creates an attorney-client relationship, a doctor-patient relationship, a fiduciary duty or any other professional relationship. Outputs are information and drafting assistance, not professional advice, and must not be relied on as the sole basis for a decision with legal, medical or financial consequences.

This is clause one because it is the most important one, and because tools in this category have been penalised for burying it. Every regulated domain page states the same boundary in body text rather than in a footer.

You must be at least 13 to use Copilotly. Under 18, it should be used with a parent or guardian involved. If you are creating an account for an organisation, you confirm you are authorised to bind it to these terms.

You are responsible for keeping your credentials secure and for activity under your account. Tell us at [email protected] if you think someone else has accessed it.

One account is for one person. Sharing an account across a team to avoid seat pricing is a breach of these terms - teams explains how seats work.

The acceptable use policy forms part of these terms. In summary: you may not use Copilotly to harm people, to impersonate anyone, to present its output as licensed professional advice, or to circumvent the safety limits on a regulated copilot.

We may suspend or terminate an account that breaches it. Where we do, you can appeal by replying to the notice - a person reads it, and we do reverse decisions.

You own what you put in. Uploading a document or typing a message transfers no ownership to us.

You grant us a limited licence to process that content for one purpose: operating the service for you. That includes transmitting it to a model provider to generate a response, and storing it so you have a history. It does not include training models, and it does not include any other use.

You are responsible for having the right to upload what you upload. A document about your dispute usually contains information about other people, and that is a decision worth making deliberately.

Output. As between you and us, you own what a copilot produces for you and may use it for any lawful purpose. Two caveats worth stating: identical prompts can produce similar output for other users, so it is not guaranteed unique; and the copyright status of AI-generated material is unsettled in most jurisdictions.

The free plan is a plan rather than a trial. It does not expire and needs no card.

Pro is available at $4.99/week, $29/month or $290/year, with a 3-day free trial and a 7-day money-back guarantee on your first paid period. Subscriptions renew automatically until cancelled.

Cancellation, refunds, and how App Store and Play purchases differ are set out on the refunds and cancellation page, which forms part of these terms.

We may change prices. Existing subscribers get at least 30 days' notice before a change affects them and can cancel before it takes effect.

We aim for high availability and do not guarantee uninterrupted service. Maintenance, provider outages and faults happen. Enterprise agreements may include a specific SLA; the standard plans do not.

We may add, change or remove features. Where a change materially reduces what a paid plan provides, we will give notice and you may cancel for a pro-rata refund of the unused period.

Copilots depend on third-party model providers. If a provider changes its terms or availability, a copilot's behaviour may change. That is a genuine dependency and we would rather state it than imply independence we do not have.

The service is provided "as is" and "as available". To the fullest extent permitted by law we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

We do not warrant that output is accurate, current or complete. Language models produce plausible text, and plausible is not the same as correct. Verify anything consequential against a primary source or a qualified professional - which is why every regulated page here links to the relevant authority rather than asking you to take our word for it.

Nothing in these terms excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, or for fraud.

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, arising from the service.

Our total aggregate liability arising from or relating to the service is limited to the greater of what you paid us in the 12 months before the claim, or $100.

Some jurisdictions do not permit these limitations, in which case they apply only as far as the law allows. If you are a consumer, this does not affect your statutory rights.

You agree to indemnify us against claims arising from your breach of these terms, your misuse of the service, or your infringement of someone else's rights - including a claim arising from content you uploaded that you had no right to upload.

This does not apply to consumers to the extent the law prohibits it.

You may close your account at any time from account settings. We may suspend or terminate for breach of these terms or the acceptable use policy, for non-payment, or where required by law.

If we terminate without cause, we refund the unused portion of any prepaid period. If we terminate for breach, we do not.

After termination you can export your data for 30 days, after which it is deleted on the schedule in the privacy policy.

These terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules.

If something goes wrong, contact us first at [email protected]. Most disputes resolve in one email exchange and we would rather have that conversation than a formal one.

Where informal resolution fails, disputes will be resolved in the state or federal courts located in Delaware, and both parties consent to that jurisdiction. Either party may instead bring a qualifying claim in small claims court.

If you are a consumer resident in the UK, the EEA or another jurisdiction whose law gives you the right to bring proceedings locally, nothing here removes that right.

These terms, with the privacy policy, the acceptable use policy and the refunds policy, are the entire agreement between you and Copilotly.

If a provision is unenforceable, the rest stands. Our failure to enforce a provision is not a waiver of it. You may not assign these terms; we may assign them in connection with a merger or acquisition.

We may update these terms. For material changes we will email account holders and post notice before they take effect. Continuing to use the service after that means you accept the change.

Questions: [email protected].